P.E.T.S. stands for Pet Emergency Treatment Services.

We are conveniently based in a central location at Newnham Court Veterinary Hospital, in Maidstone. The Company is overseen by the five Partners of Newnham Court, but we have our own separate staff. Operating from Newnham Court means that we have access to up-to-date anaesthetic, surgical and laboratory equipment to ensure your pet has the best possible care.

Veterinary Surgeons must, by law, provide 24-hour emergency cover for their patients. Not to do so is an offence and could lead to the vet concerned being struck off the Register of Veterinary Surgeons. Historically one or more veterinary surgeons from every practice were on call at night and over weekends. These were the same vets who worked during the day, and they were often on duty for continuous 48 to 72 hour stretches. These long hours were detrimental to the health of the staff members involved, potentially making them unable to give their best to their patients.

To improve our service to clients and conditions for staff, in October 1998 a group of veterinary practices in the Mid Kent area co-operated to form Pet Emergency Treatment Services Ltd. (P.E.T.S.). a dedicated out of hours emergency centre.

Our experienced and dedicated night staff provide complete emergency cover every night, every week-end and Bank Holiday, 365 days of the year. A veterinary surgeon and veterinary nurse stay on the premises during P.E.T.S. hours of business. We can therefore deal promptly with emergencies and provide excellent care for hospitalised patients.